Keep Calm

Well, I'm trying to keep calm. I took the piece of paper that came in my frame to Michael's. The measurements are printed right there on it, I traced the mat opening on the paper, though those dimensions were printed on the front as well. I told the guy the dimensions of my poster, I explained why the Ikea mat didn't work. I went to pick up my mat and inexplicably I had a mat with the same hole size as the original and the outer dimensions were too small for the frame. I had my poster with me this time, he measured it. I gave him the dimensions of the frame since they were apparently wrong on the original order. I went to pick up my mat again and inexplicably now had a mat the right size for the frame but the opening was the EXACT dimensions of my poster. *sigh* I got a new employee for this third order, hopefully SHE will get it right. I'm carrying on . . .